I needed to book a place with good air conditioning because Ipswich Qld was far too hot and humid for Tasmanian visitors like my aged mother. The aircon was turned on as promised and lovely to relax in. The beds were firm and well provided for with blankets and 3 pillows for each person. The kitchen was adequately set up and super clean like the rest of the flat. Plenty of suitcase stands and heaps of storage cupboards. Balcony well set up with a great view day and night. The communal pool, BBQ and gym were warm but popular with all our visitors. Staff were all kind and efficient especially Kerrin on reception who sorted out our technical issues with the Foxtel. Location outstanding, parking practical and price reasonable for what you got.
Philfeltas
gennaio 2025
The location was excellent being in walking distance to cafes, restaurants, shopping, etc. and the facilities of the hotel were very good. We were fortunate to have a room with lovely views of the parklands. The apartment was very spacious and clean and a very comfy bed.
Gaynor
luglio 2024
The lady at the reception was amazing, she was very kind and she helped us book at the oaks Aurora and we are very grateful to her as we are enjoying the place right now. That lady is one in a million, she was very friendly and we felt very welcomed. Bravo my sister from another continent. thank you we loved the jacuzzi and the pool so much. we'll done oaks!
Hellen
gennaio 2025
- Loved the beds ( So comfy) - Staff were very friendly and accommodating - Beautiful view and close to shops - Loved the shutters for the balcony - Loved the little food baskets for customers that were an option to purchase ( Such an incredible idea )
Bree
novembre 2024
Great location, lovely clean rooms and the staff were all very friendly and helpful. Bed was very comfortable.
Lynn
novembre 2024
Staff were friendly with superb customer service. We were surprised on entering our cozy room as we didn't expect a personalised greeting card with treats and activity packs for the kids. Our stay was very pleasant especially with the exceptional service from the Staff before checking in, during our stay and of course on checking out of this Hotel. Noticed a few unclean areas around the facilities and room but nonetheless Staff were exceptional.
Sefuluai
marzo 2025
Last year when I stayed the room stank like cigarette smoke and the air-conditioner emitted a foul dank odour, was gross to be honest. This year the room was much better, I wouldn't say the room smelled particularly pleasant, but it was not gross like last time, and the air-conditioner was working properly with no foul smells. The two-bedroom apartment has heaps of room, a desk to work at, a reasonable size TV and a full side fridge.
Trevor
maggio 2023
The hotel’s location was walking distance to shops and cafes. Basement parking was good. Staff were really friendly and helpful. Rooms had all facilities and were clean. The pool was fantastic overlooking the cathedral. We used the pool BBQ facilities and they were great. Gym was good. Hotel beside the rail line but we didn’t hear the trains.
Mike
gennaio 2025
Check in staff were excellent. They had that friendly and relaxed approach that is typically old school Queensland. It made me relax. The apartment was a good size with a TV in the lounge and bedroom. There were tables for eating both inside and al fresco on the balcony.
Sorensen
maggio 2024
Room was lovely. Reception staff were exceptional. Convenient location to event we were attending
Shannon
gennaio 2025